Below is a brief description of this vacancy

This page outlines the vacancy and the key skills and responsibilities for the role.

Guest Services Agent


Reference: 4984480

  • Supportive, fun work environment
  • Meals & staff discounts provided
  • Uniform provided and laundered

If you are ready to get passionate providing service for a beautiful hotel that you can be proud of then this may be the role for you.

Heritage Hotel Management operate Heritage, CityLife and Heritage Collection Hotels within New Zealand. Our focus is on delivering The Heritage Experience (T.H.E) which promises an exceptional and personalised experience every time a guest stays with us. Our H.O.P.E. values of Honesty, Ownership, Passion and Empathy define us as an organisation. We measure ourselves by these values, and look for these attributes in all of our employees.

As our newest Guest Services Agent you will be committed to excellent service and enjoy making people happy. If you pride yourself on your professional approach and 'can do' attitude, then you're exactly the person we'd like to meet.

To succeed in this role on a daily basis, you will have previous hotel reception experience. Experience using Opera would be an advantage.

In return for your hard work, you will be well rewarded in a fun, supportive and vibrant working environment. If you've got what it takes, we'd love to hear from you.